Privacy & Cookies Policy
This privacy policy is for this website; www.union4.co.uk and served by Union 4 Planning Ltd and governs the privacy of its users who choose to use it. It explains how we comply with the GDPR (General Data Protection Regulation), the DPA (Data Protection Act) and the PECR (Privacy and Electronic Communications Regulations). This policy will explain areas of this website that may affect your privacy and personal details, how we process, collect, manage and store those details and how your rights under the GDPR, DPA & PECR are adhered to. Additionally, it will explain the use of cookies or software, advertising or commercial sponsorship from third parties and the download of any documents, files or software made available to you (if any) on this website.
Further explanations may be provided for specific pages or features of this website in order to help you understand how we, this website and its third parties (if any) interact with you and your computer/device in order to serve it to you.
Union4 Planning Ltd are committed to the appropriate management of information in compliance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 (DPA), and the Privacy and Electronic Communications Regulations (PECR). We are registered with the Information Commissioner’s Office (ICO) under registration number ZB250534.
Union4 are committed to the management of information appropriately and in compliance with the relevant legislation. The Data Protection Act (DPA) 2018 is the UK’s implementation of the European GDPR, this governs our Privacy Policy.
Union4 are registered with the Information Commissioner’s Office (ICO). This demonstrates our compliance with the GDPR.
The Type of Personal Information We Collect
We currently collect and process a range of information, this can include, but is not limited to:
- Personal identifiers, contacts and characteristics (for example, name and contact details).
- Planning related documents that may contain personal data (for example , ownership details, application forms).
- Client correspondence and project information.
How Ee Get The Personal Information and Why We Have It
Most of the personal information we process is provided to us directly by you for one of the following reasons:
- To enable us to deliver our planning consultancy services
- Fulfil our contractual obligations
- Meet legal and regulatory requirements
- Provide invoices for the work undertaken in accordance with our agreement.
Who Has Access to Personal Information
Your data may be shared internally, including with members of the finance team. We may share your information with third parties involved in the work undertaken if necessary.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
a. Your consent. You are able to remove your consent at any time. You can do this by contacting a member of staff, or planning@union4.co.uk.
b. We have a contractual obligation.
c. We have a legal obligation.
d. We have a vital interest.
e. We need it to perform a public task.
f. We have a legitimate interest.
How We Store Your Personal Information
Your information is securely stored on encrypted systems with access limited to authorised staff. We keep personal data for no longer than necessary. Typically, we retain client records for six years after project completion to comply with legal and insurance requirements. After this period, we will securely delete or anonymise your data.
Your Data Protection Rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
To exercise your rights, please contact us at planning@union4.co.uk
How to Comment or Complain
If you have any concerns about our use of your personal information, you can make a complaint to us at planning@union4.co.uk.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
Use of Cookies
This website uses cookies to better the user's experience while visiting the website. As required by legislation, where applicable this website uses a cookie control system, allowing the user to give explicit permission or to deny the use of /saving of cookies on their computer/device. You can change these preferences at any time in your browser settings.
What are Cookies?
Cookies are small files saved to the user’s computer's hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website. Users are advised that if they wish to deny the use and saving of cookies from this website onto their computer hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors or use the cookie control system if available upon their first visit.
Website Visitor Tracking
This website uses tracking software to monitor its visitors to better understand how they use it. The software will save a cookie to your computer's hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information.
Downloads and Media Files
Any downloadable documents, files or media made available on this website are provided to users at their own risk. While all precautions have been undertaken to ensure only genuine downloads are available users are advised to verify their authenticity using third-party anti-virus software or similar applications. We accept no responsibility for third-party downloads and downloads provided by external third-party websites and advise users to verify their authenticity using third-party anti-virus software or similar applications.
Contact & Communication with Us
Users contacting this us through this website do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use. Where we have clearly stated and made you aware of the fact, and where you have given your express permission, we may use your details to send you information through a mailing list system. This is done in accordance with the regulations named above.
External Website Links & Third Parties
Although we only look to include quality, safe and relevant external links, users are advised to adopt a policy of caution before clicking any external web links mentioned throughout this website. (External links are clickable text/ banner / image links to other websites) Shortened URLs URL shortening is a technique used on the web to shorten URLs (Uniform Resource Locators) to something substantially shorter. This technique is especially used in social media and looks similar to this (for example: http://bit.ly/zyVUBo). Users should take caution before clicking on shortened URL links and verify their authenticity before proceeding. We cannot guarantee or verify the contents of any externally linked website despite our best efforts. Users should, therefore, note they click on external links at their own risk and we cannot be held liable for any damages or implications caused by visiting any external links mentioned.
Social Media Policy & Usage
We adopt a Social Media Policy to ensure our business and our staff conduct themselves accordingly online. While we may have official profiles on social media platforms users are advised to verify the authenticity of such profiles before engaging with, or sharing information with such profiles. We will never ask for user passwords or personal details on social media platforms. Users are advised to conduct themselves appropriately when engaging with us on social media. There may be instances where our website features social sharing buttons, which help share web content directly from web pages to the respective social media platforms. You use social sharing buttons at your own discretion and accept that doing so may publish content to your social media profile feed or page.